In all of my research, it has been crashingly obvious that the most successful people found roles that a) fulfilled their sense of purposeâthey believed in the âwhyâ of the role, b) allied them with colleagues they trusted and admiredâthey connected to the âwhoâ of the role, and c) contained activities they lovedâthey enjoyed the roleâs âwhat.â
Happy indeed is the person who finds the beautiful intersection of all three.
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Instead, we are drawn to activities in which we find joy. We canât always explain why, but some activities seem to contain ingredients that breathe life into us, that lift us up out of ourselves to reveal something finer, more resilient, and more creative. Each of us is different, of course, so each of us finds this joy in different activities, yet each of us knows this feeling. And when our work does indeed bring us this joyful ingredient, when we do indeed feel love, even, for what we do, then we are truly magnificent.
To do anything great in your life, you will have to take seriously what you love and express it in some sort of productive way. We know this because when we survey a group of people who are highly successful, resilient, and engaged and a contrast group of people who are less so, the two best questions to separate them are these:
- Do you have a chance to play to your strengths every day?
- Were you excited to go to work every day last week?
Those people who are thriving answer âstrongly agreeâ to both of these.
Think back for a moment on that someone you know who lived a full life. You get the sense, donât you, that they were on to something. That they had somehow cut through all the noise, and tuned themselves into a signal only they could hear. And they didnât do this in spite of their work. Rather, they seemed to be doing it through their work. Their loves and their work were inextricably linked.
In their telling, âworkâ does not simply mean âjob.â It is not merely manual or knowledge labor. Instead, âworkâ is anything of value they created for someone else.
There are many participants in the Harvard Study who held âdream jobsââfrom medical
researchers to successful authors to wealthy Wall Street brokersâwho were nonetheless unhappy at work. And there are inner-city participants who held âunimportantâ or difficult jobs and yet derived much satisfaction and meaning from them. Why? What is the missing piece? In this chapter we focus on one important aspect of work that many of us, regardless of what we do for a living, often overlook: the impact that our relationships at work have on our life. Not only because these relationships are important to our well-being, as weâve discussed, but also because theyâre aspects of our work lives that we have some control over, and that have the potential to improve our daily experience immediately. We may not always get to choose what we do for a living, but making work work for us may be more possible than we think.
A friend once said of my earlier work that I wrote with a signature of âwell-founded hope.â The mountains of systematic research, combined with my dedication to drawing insights from the evidence, provided the âwell-foundedâ part. âBut the message is always hopeful,â he said. âYou demonstrate with evidence that good can become great, that people can build organizations worthy of lasting, that strong values can win in a hypercompetitive world.â Well-founded hope. This study only added to that signature for me. It made me feel even more hopeful and optimistic, not directly about the world at large, but about people. And people, after all, make the world.