Itâs important to revisit and examine one process every 90 days as part of your quarterly planning process. Like hallway closets and garages, these processes get junked up and need to be recleaned periodically. With four to nine processes, each will get examined roughly every 12 to 24 months, which is sufficient to keep your company running drama-free.
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If a company-wide meeting attended by five hundred employees isnât engaging or memorable, then the company will have wasted five hundred people-hoursâten thousand dollars if you assume a twenty-dollar-per-person hourly wage. Spending even five hours of five peopleâs time (five hundred dollars total) to prepare for that meeting is undoubtedly worth it. Even one recurring weekly meeting with a handful of attendees can translate to thousands of dollars of wasted productivity over the course of a year if that time together isnât well spent.
After the meeting, the follow-ups need to be treated with as much care as the preparation. A single meeting is not an end unto itself; it is a stepping-stone in the much longer path of creating something valuable for the world. In the last few minutes of a meeting, get into the habit of asking, âSo before we break, letâs make sure we agree on next steps . . .â After the meeting, send out a recap to the attendees with a summary of the discussion, a list of specific action items and who is responsible for each, and when the next check-in will be.
If a decision was made, then that should be communicated to the right people. If feedback was given, then that should be acted upon. If ideas were generated, then the meeting organizer should clarify what the process is to take those to the next stage. These follow-ups can then anchor the agenda for when the group reconvenes.
Companies can get by with sloppy execution if they have a killer strategy or highly dedicated people willing to work 18-hour days, eight days per week to cover up all the slop. Just recognize youâre wasting a lot of profitability and time (i.e., youâll burn both cash and people in the process!)
Youâll drive everyone in the organization crazy if you implement all of these habits at one time. The key is focusing on one or two each quarter, giving everyone roughly 24 to 36 months to install these simple, yet powerful, routines. Then itâs a process of continually refreshing them as the company scales up.
If youâre growing 20% to 100% a year, view each quarter as if it were a year. That means possibly adjusting your strategy every 90 days.
Dave Cote and his assistants allocate two to three âX daysâ on his calendar every month when heâd have no meetings. He used that time to contemplate new ideas for the business, jotting them down in a blue notebook, and he established a self-discipline of regularly revisiting those notes about every six months. âThe process of working through my blue notebook,â he writes, âallowed me to break free of my daily context and look at our business from something approximating and outside perspective.