Interestingly, one of its core postulates is that the essential sociality of us all, or the universal human impulse to relate to others. In so far as we are relationship-seeking beings, then, what is the connective tissue that actually binds people together, that gives effect to this relational striving? In contrast to the popular belief that knowledge precedes action, I argue that emotions are what prompt and sustain human interactions - and not emotions in the conventional sense, of private feeling states stored inside our heads, each with its own unique biochemical correlate. I regard emotions, instead, as intersubjective phenomena that can be said to exist between people. How else does one explain being moved by a piece of music, a spellbinding movie or a superb novel, if not that some mysterious element - an emotion - has connected to the heart of the composer, the director or the author to the heart of the listener, the watcher or the reader?

The idea of mindful leadership is not exactly new. In an essay entitled “Instructions to the Head Cook,” Dogen, the founder of Zen in Japan during the thirteenth century, advised that the head cook embrace three core practices or “three minds” while leading the kitchen. These are Joyful Mind (the mind that accepts and appreciates everything), Grandmother Mind (the mind of unconditional love), and Wise Mind (the mind that can embrace the reality of change and be radically inclusive).

Research has shown that we often judge ourselves harshly and that we tend to experience negative emotions more quickly and with greater intensity than positive emotions. The nervous ape doesn’t like to be vulnerable or ask difficult questions. Reality can feel threatening. Of course, we may truly believe that loving the work and seeing more clearly is the better approach — the true path to sustainable safety, satisfaction, and success — but the nervous ape needs calming and convincing to go that route.

THREE: Illumination

“That gaze, that first sight, represents a posture toward the world. A person who is looking for beauty is likely to find wonders, while a person looking for threats will find danger. A person who beams warmth brings out the glowing sides of the people she meets, while a person who conveys formality can meet the same people and find them stiff and detached. “Attention,” the psychiatrist Iain McGilchrist writes, “is a moral act: it creates, brings

aspects of things into being.

2: Why Relationships Matter

“These feelings, big and small, are connected to biological processes. Just as our brain responds to the presence of food in our bellies by rewarding us with pleasure sensations, so does it respond to positive contact with others. The brain effectively says to us: Yes, more of this, please. Positive interaction tells our bodies that we are safe, reducing our physical arousal and increasing our sense of well-being. By contrast, negative experiences and interactions create a sense that we are in danger and stimulate us to produce stress hormones like adrenaline and cortisol. These hormones are part of a cascade of physical reactions that raise alertness and help us respond to situations of critical importance—the “fight or flight” response. They are a big part of what gives us that feeling of stress.