The cardinal sin of communication, which compromises all speech and relationship, is assuming that what she said is what was heard. To avoid this you must ask, observe, inquire, discuss, and listen for what the other person understands.

Committing yourself when you aren’t clear about what you’re committing yourself to is foolish.

When you make a promise, you’re committing yourself to a future action and building expectation for that action in the other party.

Even though your judgements aren’t the truth, you can make them with rigorous ‘grounding’.

You’ll overcome this reaction by letting yourself have it fully, not by running away from it. If you do, it will chase you.