In each case the writer was possessed of an insight that organized the writing, and in each case a persona had been created to serve the insight. I became enraptured, tracing out the development of the persona in memoir after essay after memoir (it was out of this rapture that I realized I was a nonfiction writer). I began to read the greats in essay writing—and it wasn’t their confessing voices I was responding to, it was their truth-speaking personae.

3: Between Identities

“She stepped up the Wall Street search, applying for jobs at top banks and meeting others like her with humanities backgrounds.

Long before we start exploring alternatives, we also begin to disconnect socially and psychologically. A slow and gradual shift in reference groups—relevant points of comparison—starts to take place. June, for example, began to identify with the values, norms, attitudes, and expectations of people working in the business world and began building relationships with people outside academia. The nuns in the “becoming an ex” study likewise began to cultivate relationships with laymen and -women, using these contacts to evaluate how they might adjust to life outside the convent.

A working identity, however, is not merely what we do and with whom; it lies also in the unfolding story of our lives. Throughout a career transition, the narratives we craft to describe why we are changing (and what remains the same) also help us try on possibilities. June’s attempts at explaining herself—why she wanted to make such a seemingly “crazy” career change, why a potential employer should take a chance on her, why she was attracted to a company she had never heard of a day before—were at first provisional, sometimes clumsy ways of redefining herself. But each time she wrote a cover letter, went through an interview, or updated friends and family on her progress, she better defined what was exciting to her, and in each public declaration of her intent to change careers, she committed herself further.

But as I got deeper into this research, observing the vast differences across the people in this study and how they flourished at their best when life lined up with their encodings and what fed their inner fire, I gradually began to change. Subtly at first, I began to shift away from trying to change people into what I wanted them to be. Simultaneously, I shifted toward finding or creating the best possible match between their encodings and their responsibilities. It didn’t happen overnight, it was more of a managerial form of simplex stepping. I’d sense something about a person’s encodings, and then I’d make a shift in their responsibilities to fir those encodings. Then I might observe something else about their encodings, discovering something wonderful about them when they thrived in a task, and I’d make another shift in responsibilities. Together, we essentially simplex stepped toward them coming into frame in a seat on the bus.