The people with the best defaults are typically the ones with the best environment. Sometimes itâs part of a deliberate strategy, and sometimes itâs just plain luck. Either way, itâs easier to align yourself with the right behaviour when everyone just is already doing it.
The way to improve your defaults isnât by willpower but by creating an intentional environment where your desired behaviour becomes the default behaviour.
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The best leaders realize that their people are wise, that they do not need to be coerced into alignment through yearly goal setting. These leaders strive instead to bring to life for their people the meaning and purpose of their work, the missions and contributions and methods that truly matter. These leaders know that in a team infused with such meaning, each person will be smart enough and driven enough to set goals voluntarily that manifest that meaning. It is shared meaning that creates alignment, and this alignment is emergent, not coerced. Whereas cascaded goals are a control mechanism, cascaded meaning is a release mechanism.
Your company is a maximization machineâit wants to make the best use of its finite resourcesâso it is greatly interested in identifying precisely who to invest in, and how.
The problem with this stems from the way your company executes on these good intentions. Why, for example, does it assume that it will net a good return only from certain people? Surely, the clichĂ© that âOur people are our greatest assetâ applies to all of the people in the company. As weâve seen, every human brain retains its ability to learn and grow throughout adulthood. For sure, each brain grows at a different speed and in a different way, but this implies only that each person learns differently, not thatâcategoricallyâsome people do and some donât. Therefore, the best course of action for any maximization machine worth its salt would be to figure out where and how each brain can grow the most, rather than zeroing in on only a select few brains and casting aside the others.
Whether you go to the concert or stay and work is really a small part of an effective decision. You might make the same choice with a number of other centers. But there are several important differences when you are coming from a principle-centered paradigm. First, you are not being acted upon by other people or circumstances. You are proactively choosing what you determine to be the best alternative. You make your decision consciously and knowledgeably. Second, you know your decision is most effective because it is based on
principles with predictable long-term results.
1.4. The Social Default
Doing something different means you might underperform, but it also means you might change the game entirely. If you do what everyone else does, youâll get the same result that everyone else gets. Best practices arenât always the best. By definition theyâre average.
If you donât know enough about what youâre doing to make your own decisions, you probably should do what everyone is doing. If you want better-than-average results, though, youâll have to think clearly and thinking clearly is thinking independently. Sometimes you have to break free of the social default and do something differently from those around you. Fair warning: itâs going to get uncomfortable.
Knowing how to use these tools depends on keeping your defaults in check so you can reason. If you canât, youâll just react with one of your defaults. While you might get the outcomes you desire for a while, it's only a matter of time before lack of thinking catches up to you. Itâs only after youâve mastered the defaults that the tools I describe become useful.
If you canât keep those in checkâ if youâre easily swayed by emotion, if you canât adapt to change, if you value being right more than doing whatâs bestâ then all the tools in the world arenât going to help you. The defaults will overwhelm you, rout your decision making-making process, and seize control of your life.