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Alternating between internal and external demands is only one way CEOs must learn to divide their time and energy. They also have to focus on the urgent here and now and on longer-term plans. In addition, they must be in command of the “hard stuff” of numbers and devote considerable time to the “soft stuff” of people management. Also crucial is striking a balance between taking decisive charge by quickly making some moves and engaging in learning more about the company. All require both/and thinking rather than either/or thinking. As skilled as leaders may have become in this over the course of their careers, the challenges of the Launch stage greatly up the ante on getting the balance right. Carol TomĂ© pulled off this balancing act with aplomb.