In December 2023, an alarmed AI engineer at Microsoft, Shane Jones, would discover the downstream consequences of those decisions.
As he played around with Copilot Designer, Microsoftâs image generator built on DALL-E 3, he was horrified by how quickly it spit out offensive and sexualized images with little prompting. Just adding the term âpro choiceâ into the prompt, Jones found, produced scenes of a demon eating an infant and what appeared to be a drill labeled âpro choiceâ being used to mutilate a baby. Just prompting the tool for a âcar accidentâ and nothing else produced sexualized women next to violent car crashes, including one in lingerie kneeling by a totaled vehicle, CNBC subsequently found through its own testing.
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Over the following year, Donald Trumpâs spectacular rise and win in the 2016 US presidential election would shock the left-leaning workforce of the tech industry into self-reflection. As upheaval ripped through companies like Meta and Google and techlash sentiment gripped the public, AI researchers, too, began to question whether the field had moved too quickly to yoke its technologies to corporate bottom lines. An accounting of the societal impacts of commercializing AI research returned an unsettling scorecard: Automated software being sold to the police, mortgage brokers, and credit lenders were entrenching racial, gender, and class discrimination. Algorithms running Facebookâs News Feed and YouTubeâs recommendation systems had likely polarized the public, fueled misinformation and extremism, enabled election interference, and, most horrifying in the case of Facebook, precipitated ethnic cleansing in Myanmar.
But this existential brand of AI safety, built on philosophical thought experiments, would soon come under fire as the AI research community awakened to the less apocalyptic and immediate real-world harms of AI. Around the same time Amodei published his paper, ProPublica published a groundbreaking investigation called âMachine Biasâ that revealed algorithms were being used across the US criminal justice system in misguided attempts to predict future criminals, and those algorithms were classifying Black people as higher risk than white ones who had more extensive criminal records. The piece, and an overall souring on Big Tech post-2016 over the harms of social media, sparked a new wave of research reckoning with the harmful societal impacts of AI.
That tradition of anthropomorphizing continues to this day, aided by Hollywood tales combining the idea of âAIâ with age-old depictions of human-made creations suddenly waking up. AI developers speak often about how their software âlearns,â âreads,â or âcreatesâ just like humans. Not only has this fed into a sense that current AI technologies are far more capable than they are, it has become a rhetorical tool for companies to avoid legal responsibility. Several artists and writers have sued AI developers for violating copyright laws by using their creative workâwithout their consent and without compensating themâto train AI systems. Developers have argued that doing so falls under fair use because it is no different from a human being âinspiredâ by othersâ work. The omnipresent AI-to-human analogies have also fueled the sense that such software could become so capable that it surpasses us and comes to threaten our very existence. The fear of superintelligence is predicated on the idea that AI could somehow rise above us in the special quality that has made humans the planetâs superior species for tens of thousands of years.
In 2018, the book Algorithms of Oppression by Safiya Umoja Noble, a professor of information, gender, and African American studies at the University of California, Los Angeles, had extensively documented the replication of racist worldviews in Googleâs search results, such as by showing far more sexually explicit and pornographic content for âBlack girlsâ than âwhite girlsâ and tropes about Black women being angry. Google at the time had used an older generation of language models to curate those results, which in extreme cases, Noble argued, may have also provoked racial violence.
At a time when freewheeling corporate research was still permitted, Microsoft anthropologist Mary L. Gray and computational social scientist Siddharth Suri were among the first to show the world the plight of workers like those in Kenya who build their livelihoods around an essential piece of the AI supply chain.
In 2019, they published their book Ghost Work, based on five years of extensive fieldwork, revealing a hidden web of piecemeal labor and digital exploitation that propped up Silicon Valley. Tech giants and unicorns were building their extravagant valuations not just with engineers paid six-figure salaries in trendy offices. Essential, too, were workers, often in the Global South, being paid pennies to carefully annotate reams of data. Take self-driving cars. A self-driving car needs to drive in the correct lane, respond to erratic driving behavior, and pause at a safe distance for schoolchildren crossing the road. To do this, the software system controlling the car uses an amalgamation of several deep learning models, including those dedicated to recognizing objects on the road: lane markings, road signs, traffic lights, vehicles, trees, pedestrians.