But Amodei and Safety would lose out. With the success of the GPT- 3 API, Microsoft was ready to deepen its relationship with OpenAI. Altman began negotiating another $2 billion investment from the tech giant with a new profit cap of 6x. The promising commercial potential of large language models cemented OpenAI’s focus. One by one, Amodei’s counterpart, Bob McGrew, the other VP of Research, reoriented the division’s teams and projects around GPT-related work. In late summer of 2020, the company dissolved its robotics team.

A few hours later, I published a story for MIT Technology Review with the first detailed account of the paper’s contents. The signatories on the open letter would quickly double, reaching nearly 7,000 people from academia, civil society, and industry, including almost 2,700 Google employees. On December 9, as protests continued, Google CEO Sundar Pichai issued an apology. “We need to accept responsibility for the fact that a prominent Black, female leader with immense talent left Google unhappily,” he wrote. “Dr. Gebru is an expert in an important area of AI Ethics that we must continue to make progress on—progress that depends on our ability to ask ourselves challenging questions.”

Microsoft was also a challenging partner; many felt it had far too much bureaucracy and required too much hand-holding to make the most of OpenAI’s models. By relying on the tech giant to deliver its technologies to the public, OpenAI was also losing visibility into and data from its users and, most importantly, control over its vision.

Scale downgraded Kenya to a Group 5 designation: blacklisted. There was also another reason to exit Kenya. By then, Scale was moving on to a new focus, following the demands of the AI industry. OpenAI and its competitors were increasingly searching for highly educated workers to perform RLHF—doctors, coders, physicists, people with PhDs. So went the profit-chasing progression of chatbot development. Those willing to pay money for chatbots were not casual consumers but businesses that expected tools to perform complex tasks such as in science and software development. Kenya did not fulfill the new labor demand. Scale was now recruiting a fresh workforce primarily in the US with a new worker-facing platform called Outlier, offering as much as forty dollars an hour.

It was yet another stark illustration of the logic of AI empires. Behind promises of their technologies enhancing productivity, unlocking economic freedom, and creating new jobs that would ameliorate automation, the present-day reality has been the opposite. Companies pad their bottom lines, while the most economically vulnerable lose out and more and more highly educated people become ventriloquists for chatbots.

The empire’s devaluing of the human labor that serves it is also just a canary: It foretells how the technologies produced atop this logic will devalue the labor of everyone else. In fact, for the artists, writers, and coders whose labor the empires of AI turned into free training data, that is already happening.

Scale’s decision would send Winnie and her family spiraling. By then Millicent had lost her job and Remotasks had been the only thing keeping them afloat. Now they were struggling to feed their kids. Winnie was terrified they would soon be evicted. In her inbox, the email Scale sent to inform workers of the shutdown was cold and clinical: “We are discontinuing operations in your current location,” it read. “You have been off-boarded from your current project.”

To solve OpenAI’s data bottleneck, Brockman turned to a new source: YouTube. OpenAI had previously avoided this option—scraping YouTube to train OpenAI’s models, YouTube’s CEO would later confirm, violated the platform’s terms of service. But under the new existential pressure for more data, the question became whether YouTube, or its parent, Google, would enforce it. If Google cracked down, it could jeopardize its own ability to scrape other websites for its large language model development. Brockman was willing to take the risk.