..., the outcomes must be stated in sufficient clarity that both parties will be able to recognize them as occurring or not and also be able to discern what progress has been made toward them.
Related Quotes
The genuine work of a coaching program begins when a coach and client both declare the outcomes that they are dedicated to accomplish.
In enrollment, both the client and the coach make explicit what they are committed to accomplishing in the coaching program.
Dealing with the hindrances so forthrightly may call into question what the outcomes of the program should be, and it’s perfectly fine to go back and change the outcomes in light of what is discussed around hindrances.
...avoid generally descriptive words such as successful completion or outstanding performance. Such terms are so open to individual interpretation that it’s frequently unclear whether they’ve been achieved or not, or whether progress is being made toward them. It’s not that all outcomes must be reduced to a number or statistic, but they must be observable, and not exist solely within the private assessment of the coach or client.
It’s when the thing interacts that its properties are revealed, even resolved.