How do you ensure that your feedback can be acted upon? Remember these three tips.
1. Make your feedback as specific as possible. When I told George, âYour presentation was complicated and people had a hard time understanding it,â I was assuming that his definition of complicated and mine were the same. This is rarely the case, so my feedback ended up sounding vague. Which aspects were complicated? What was said, exactly, that led to people being confused? Use clear examples that get at the why so itâs easier for the recipient to know what you mean.
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- Clarify what success looks and feels like. Even if your feedback is specific, heard, and understood, it can still be hard for the other person to have a clear picture of what they should aspire to.
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- Suggest next steps. Often the easiest way to help your report translate your feedback into action is to share what you think the next steps should be. Be clear about whether youâre setting an expectation or merely offering a suggestion. Also, beware of overdoing thisâif youâre always dictating what should happen next, youâre not empowering your team to learn to solve problems on their own. A softer approach is to ask your report, âSo what do you think the next steps should be?â and let them guide the discussion.