When hiring, bear in mind that past performance is the best indicator of future performance.

By defining the what and not the how, great managers/coaches give employees the autonomy to find their own way of achieving these goals.

Focus on ways to make your team’s job(s) easier — a great definition of an effective manager/coach.

To realize a vision, you need people doing stuff!

Recent hires will have fresh eyes that lead them to notice things longer-term employees have come to accept.