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With every team stretched dangerously thin, managers begged Altman for more head count. There was no shortage of candidates. After ChatGPT, the number of job applicants clamoring to join the rocket ship had rapidly multiplied. But Altman worried about what would happen to company culture and mission alignment if the company scaled up its staff too quickly. He believed firmly in maintaining a small staff and high talent density. “We are now in a position where it’s tempting to let the organization grow extremely large,” he had written in his 2020 vision memo, in reference to Microsoft’s investment. “We should try very hard to resist this—what has worked for us so far is being small, focused, high-trust, low-bullshit, and intense.

“The overhead of too many people and too much bureaucracy can easily kill great ideas or result in sclerosis. Unlike the big-iron engineering projects of the past, we could fulfill our mission with a surprisingly small number of great people.”